Crystal guide

How to care for finished crystal

Most damage happens after a piece leaves the workshop. A wet cloth left on the stone, a sunny window, a knife through the wrap, or a sphere stacked on another sphere. This guide is for the shop that receives, displays, and resells polished crystal.

Read the guide Shop the catalog

On the shelfDust with a dry cloth. Keep metal fittings dry. Give spheres a stable base.

In the windowAmethyst, rose quartz, fluorite, and citrine can fade in long, strong sun.

When the carton arrivesPhotograph the box, open it without a blade on the stone, and check the polish.

Crystal workshop with polished spheres on wooden shelves

After the workshop

The polish is the product

Crystalory pieces are cut, carved, and polished in Donghai, then packed for shops overseas. The finish you approved on a sample is the finish to protect. Natural stone still varies. A band, a flash, or a small inclusion is part of the mineral. A fresh chip, a cloudy polish, or a bent pin is not.

Care in the shop is ordinary handling. Dust. Dry hands, or a dry cloth. A place where a sphere cannot roll onto a tile floor. Customers will ask for rituals as well. Those sit in the cleanse and charge guide. This page is the physical care that keeps the piece sellable.

Teach the same habits to anyone who unpacks a delivery. One careful opener is worth more than a long policy no one reads in the stock room.

Every day

Care while the piece is on display

These habits cover spheres, points, carvings, tumbled stones, obsidian mirrors, and hairpins.

Surface

Dust with a dry, soft cloth

Microfiber or clean cotton. Wipe with the polish, not against a carved edge with pressure. Skip sprays, window cleaner, and paper towels. Paper can haze a glossy face over time.

Handling

Hold a sphere with two hands

Lift it from the base or cradle it. A single wet finger is enough to drop a polished ball. Tumbled stones belong in a lined tray so they do not chip one another when a customer sorts through them.

Fittings

Keep water off metal

Hairpins, mirror settings, and any glued fitting should stay dry. Wipe the stone and leave the pin. Water at the joint is how a finish dulls and a fitting loosens.

Placement

Give heavy pieces a stable seat

Spheres need a stand or a flat, level surface with a lip. Do not stack them. Obsidian is glass-like and chips when it hits a hard edge. Points should lie so the tip is not the part taking the weight.

Receiving

When a wholesale carton arrives

Check the shipment before it goes on the shelf. A note sent the same day is easier to match to the box.

  1. 01

    Photograph the outer carton

    If a corner is crushed, photograph it before you cut the tape. Those pictures are what we need if the damage started in transit.

  2. 02

    Open with a blunt tool

    Keep the blade off the inner wrap. A knife that slips will chip a sphere or scar a mirror. Lift pieces out. Do not pour a bag of tumbled stone onto a bare counter.

  3. 03

    Check polish, chips, and fittings

    Compare the finish with the sample you approved. Look at edges, drill holes, and metal pins. Turn labradorite until you see the flash. A dull head-on photo is not a dull stone.

  4. 04

    Separate natural variation from damage

    Color bands, cloudiness inside quartz, and a flash that appears only at an angle are natural. A fresh white chip, a crack, or a polish that looks unfinished is the difference to write down.

  5. 05

    Write while the packing is still there

    Email info@crystalory.com with the order, photos, and which pieces are affected. Keep the packing until you know the next step. The contact page has the phone number as well.

Avoid

What shortens the life of a polish

The same list belongs on a staff card. Customers can have the short version: dry cloth, moonlight, and shade for colors that fade.

Chemicals

No soaks and no machines

Skip bleach, vinegar soaks, abrasive pads, ultrasonic cleaners, and steam. They frost a polish or loosen a fitting. The cleanse guide has the methods that are safe to describe instead.

Cleansing methods

Light

Shade for fading colors

Amethyst, rose quartz, fluorite, and citrine can lighten in strong sun. Display them in the room. A short, indirect morning light is the most sun worth allowing.

Storage

Take the wrap off

Plastic left on a piece in heat can mark the polish. Store tumbled stones in a cloth bag or a lined box, not loose against metal tools. Do not leave a heavy sphere on its side on a gritty shelf.

Keep reading

Ritual, meaning, and the rest of the set

Care keeps the finish. The other guides cover what staff say about meaning, cleansing, and a chakra row.

How to cleanse and charge crystals The ritual version of care, with the stones to keep away from water and salt. Crystal meanings encyclopedia What to say about the stone once it is on the tray. Chakra guide How to line the same stones up as a color story. Free downloadable guides The full set. Printable files will be added when they are ready.
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